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Mnemon



Joined: Aug 02, 2003

Post   Posted: Jan 17, 2007 - 15:50 Reply with quote Back to top

http://fumbbl.com/help:Troubleshooting

I think the page above is rather random and hard to find something on. Topics like how to reload a game or what to do if an upload goes wrong aren't all that trivial though.

I'd like to see a re-structure of that one ... so far I think it'd make sense to re-order according to problem (Fumbbl/Java Bowl), but I have the feeling I am missing some.

Any suggestions on how to oder that?

-----

It probably also would make sense to give that an a bit more prominent place on the front page of the Userguide ... there's some space at the end of the right column ... add a Troubelshooting category and then split of things from there?

[Addition:] I think it deserves a seperate section to stand out. If someone has a problem and clicks help it should be obvious where to look, quickly - a link at the end of "Fumbbl Info" (particularly if it is a JBB problem) isn't all that intuitive.

Does it fit to the headings on the right side, or should it be part of the stuff on the left, somehow?

http://fumbbl.com/modules.php?op=modload&name=phpWiki&file=index

-Mnemon


Last edited by Mnemon on %b %17, %2007 - %16:%Jan; edited 1 time in total
Mnemon



Joined: Aug 02, 2003

Post   Posted: Jan 17, 2007 - 15:59 Reply with quote Back to top

http://fumbbl.com/help:Firewall
http://fumbbl.com/help:DirectConnectForDummies
http://fumbbl.com/help:SaveGames

Could be moved over from Advanced Site Use
There's even a link to that troubleshooting page on that one ... however - to me - "Advanced Site Use" doesn't equal "troubleshooting", and probably wasn't intended as that, either. Smile

Any other things like that? Want comments and catch as many as possible before re-structuring.

-Mnemon
Kingdom



Joined: Mar 03, 2006

Post   Posted: Jan 17, 2007 - 16:25 Reply with quote Back to top

i think it would be a good idea to put a "troubleshooting/Technical Problems/FAQ" (or something) section on the startpage of the userguide. Or at least a link to a collection of those articles.

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