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breaker



Joined: Oct 31, 2010

Post   Posted: Nov 01, 2010 - 03:27 Reply with quote Back to top

I just played a game and when it finished my computer froze. I can no longer do anything with my team and the little bubble next to the team name says "waiting". What should I do. Like I said before I can't access anything on my team.
Kryten



Joined: Sep 02, 2003

Post   Posted: Nov 01, 2010 - 03:29
FUMBBL Staff
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You should submit a support ticket here:

http://fumbbl.com/FUMBBL.php?page=support and ask an admin to push through the result based on your opponent's result file.
breaker



Joined: Oct 31, 2010

Post   Posted: Nov 01, 2010 - 03:51 Reply with quote Back to top

I don't think my opponent received his because he said his computer also crashed
Kryten



Joined: Sep 02, 2003

Post   Posted: Nov 01, 2010 - 04:08
FUMBBL Staff
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Mouseover the orange W, it says "waiting for your report". That means your opponent was able to upload his file.
pythrr



Joined: Mar 07, 2006

Post   Posted: Nov 01, 2010 - 04:17 Reply with quote Back to top

aye

you should manually upload your own result zip file,

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breaker



Joined: Oct 31, 2010

Post   Posted: Nov 01, 2010 - 04:20 Reply with quote Back to top

Alright I'll try it
breaker



Joined: Oct 31, 2010

Post   Posted: Nov 01, 2010 - 04:21 Reply with quote Back to top

He says he didnt receive his report either
Kryten



Joined: Sep 02, 2003

Post   Posted: Nov 01, 2010 - 04:51
FUMBBL Staff
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Yes, your opponent got his match report. His report was uploaded. I see it on our pending matches page. You need to complete a support ticket and ask us to push through the match result.
breaker



Joined: Oct 31, 2010

Post   Posted: Nov 01, 2010 - 13:03 Reply with quote Back to top

I'm not sure what you are referring to but the last game that I played was against the mcgobsmashers. I believe that that team also has the waiting symbol. Inane already received my results from his undead team.
Garion



Joined: Aug 19, 2009

Post   Posted: Nov 01, 2010 - 13:07 Reply with quote Back to top

Yup but his W is green and if you move your mouse over it it says waiting for opponent to upload results. So the game uploaded from his side fine but not from yours. So you will need to contact the admin via a support ticket here - http://fumbbl.com/FUMBBL.php?page=support to get them to push the result through.

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Baker07



Joined: Nov 02, 2010

Post   Posted: Nov 02, 2010 - 01:52 Reply with quote Back to top

alright lets start over.

i have played one game against the Gobsmashers and that went fine. Next I played a game against the same coaches undead team this game also went fine. Finally i played a game against the Gobsmashers again, but this time my computer froze and so did his. Neither one of us recieved a report after the game finished because my computer froze and i had to end all programs. I found out today that my opponent didn't get his report from the game, so what should i do.
pythrr



Joined: Mar 07, 2006

Post   Posted: Nov 02, 2010 - 01:55 Reply with quote Back to top

yes. he. did.

and Kryten has told you what to do already.

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Optihut



Joined: Dec 16, 2004

Post   Posted: Nov 02, 2010 - 02:02 Reply with quote Back to top

Baker07 wrote:
so what should i do.


Fill out and send a support ticket.
Astarael



Joined: Aug 14, 2005

Post   Posted: Nov 02, 2010 - 02:36 Reply with quote Back to top

To clarify.

When it says "Waiting for your report" that means your opponents result has uploaded but yours has not. He might not have a report kicking around for whatever reason, but it's still been uploaded.

When it says "Waiting for your opponents report" that means your result uploaded fine, but your opponents has not.

In this case it's your report that hasn't reported correctly, therefor you need to submit a ticket confirming what the score was. That's all, just send in a ticket saying "My team xxx played against yyy's team zzz and the score was a-b. Please can you push it through."

They already have his result, so they just need you to confirm the result and it'll all be fixed. Your opponent doesn't even have to be involved anymore, his side is completely sorted.

EDIT: I see it's all fixed now. So the only issue now is why you've posted using two seperate accounts in this thread.

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breaker



Joined: Oct 31, 2010

Post   Posted: Nov 02, 2010 - 02:40 Reply with quote Back to top

that was my brothers account for some reason our computer likes keeping the username for the other person loged on
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