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Christer



Joined: Aug 02, 2003

Post   Posted: Apr 11, 2011 - 14:42
FUMBBL Staff
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We are aware of the issue and are investigating. I hope that we will be able to identify and fix the issue fairly soon. Until then, we simply have to be keep an eye on the server and perform a workaround (which in reality means restarting the service).

What we know so far is that there's a communication issue between the FFB server and FUMBBL. Unfortunately, this is severe enough to permanently cut the connection between the two servers which requires a restart of FFB to resolve.

The root cause of this issue is unknown at this time and will require more investigation.
Fela



Joined: Dec 27, 2004

Post   Posted: Apr 11, 2011 - 14:50 Reply with quote Back to top

Keith-Lemon wrote:
nothing new and didnt notice any thing, Only thing new was we had to put a game name in like you do in ranked games.


Could that be because the automatic game name expires or decays at some point? From what i understand, you played a match that was scheduled hours earlier?
Lakrillo



Joined: Sep 12, 2007

Post   Posted: Apr 11, 2011 - 15:01 Reply with quote Back to top

Fela wrote:
Keith-Lemon wrote:
nothing new and didnt notice any thing, Only thing new was we had to put a game name in like you do in ranked games.


Could that be because the automatic game name expires or decays at some point? From what i understand, you played a match that was scheduled hours earlier?


Doesn't surprise me at all, as the scheduler did not have acess to the server at the time it scheduled the game so it could not initialize the game properly. nothing to worry about.
easilyamused



Joined: Jun 06, 2008

Post   Posted: Apr 11, 2011 - 15:17
FUMBBL Staff
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Are results of the games played during the down time going to be pushed through or do they need to be replayed?

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King_Ghidra



Joined: Sep 14, 2009

Post   Posted: Apr 11, 2011 - 16:08 Reply with quote Back to top

I was wondering the same thing. I know HarvestMouse took records of some games last night that did not automatically go through, thinking they might go through later, but I see they haven't gone through yet.
Keith-Lemon



Joined: Feb 26, 2011

Post   Posted: Apr 11, 2011 - 16:22 Reply with quote Back to top

dont both coaches have to load the game up for it to up load?
Pjovejas



Joined: Jan 16, 2011

Post   Posted: Apr 11, 2011 - 16:28 Reply with quote Back to top

King_Ghidra wrote:
I was wondering the same thing. I know HarvestMouse took records of some games last night that did not automatically go through, thinking they might go through later, but I see they haven't gone through yet.


As far as I understood, it is still unclear how to resolve this.
easilyamused



Joined: Jun 06, 2008

Post   Posted: Apr 11, 2011 - 16:39
FUMBBL Staff
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Keith-Lemon wrote:
dont both coaches have to load the game up for it to up load?


Thats the old client, doesn't work that way in FFB client which is a shame as it means more work for the admins.

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DukeTyrion



Joined: Feb 18, 2004

Post   Posted: Apr 11, 2011 - 23:20 Reply with quote Back to top

Do we have any news yet as to how best to clear the game that haven't loaded automatically?

If I join my opponent for the 'end phase' again would it load correctly, or would it cause more problems?
Malerun



Joined: Dec 03, 2003

Post   Posted: Apr 11, 2011 - 23:44 Reply with quote Back to top

My game from yesterday evening has been pushed through without me doing anything, except for getting on HarvestMouse's list yesterday

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