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tomfromparis



Joined: Jul 26, 2005

Post   Posted: Oct 19, 2016 - 18:33 Reply with quote Back to top

Hi all.

My opponent is having issues to connect to our game.
His PC apparently keeps crashing.

How can we simply cancel the game that appears as scheduled on our coach page?

Thanks for any advice.

t.
Throweck



Joined: Feb 23, 2013

Post   Posted: Oct 19, 2016 - 18:34 Reply with quote Back to top

Hey

You need to submit a ticket.

HELP--->Support

Smile

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PainState



Joined: Apr 04, 2007

Post   Posted: Oct 19, 2016 - 18:34 Reply with quote Back to top

You need to go to Help/support and then click on reporting a team issue, described the issue and then submit.

A admin will get back to you and clear the match.

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tomfromparis



Joined: Jul 26, 2005

Post   Posted: Oct 19, 2016 - 18:39 Reply with quote Back to top

Thanks guys.
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