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Stevar



Joined: Oct 31, 2017

Post   Posted: Dec 15, 2017 - 14:46 Reply with quote Back to top

Hello,

I just got a match in the box, but the opposing coach is not online anymore.
It has been 45 minutes already.

Obviously, I send him an MP.

If I start another game, I will not be able to resume this one today. If I wait longer I will not have enough time for a game anyway.

Is there a regular way to deal with this?
Any advices? ( other than wait)

Thanks
MattDakka



Joined: Oct 09, 2007

Post   Posted: Dec 15, 2017 - 14:48 Reply with quote Back to top

Hi, send a ticket to the staff and explain that your team is stuck with a no shower opponent.

https://fumbbl.com/p/support
Joost



Joined: Mar 17, 2014

Post   Posted: Dec 15, 2017 - 16:20 Reply with quote Back to top

I would feel free to start a new game after 15 minutes of no show / being offline
Rbthma



Joined: Jan 14, 2009

Post   Posted: Dec 15, 2017 - 16:43 Reply with quote Back to top

https://fumbbl.com/help:DisconnectionProblems

This link shows you the official way to deal with it. Things happen in real life- you don't know what's going on with your opponent.
nThatch



Joined: Jan 13, 2004

Post   Posted: Dec 15, 2017 - 16:57 Reply with quote Back to top

Hi mate.
This normally don't happen too much.
Sometimes real life budge in and makes difficulties.
You can get the game unscheduled after 15 minutes, or wait until you get contact.
Most people are glad to get the game on, and usually the reasons to why the game didn't get played good enough.
Hope you'll find it easier in the future.
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