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2017-05-07 18:45:12
3 votes, rating 4.3
3 votes, rating 4.3
Java Client Time-outs
Hi all,
I've been having trouble loading games lately. After clicking to open a match I tell Firefox to open the file using Java Webstart 9 (I upgraded from 8, when I first noticed the problem). After this the client generally stalls during loading, either after the Java splash logo disappears, or when loading icons. If I wait I either get a "client could not connect to the server error" or an error box saying the connection timed out. Secret League matches seem more susceptible to the issue, probably due to the greater number of icons that need to be downloaded. Sometimes it just works fine.
Does anyone know how I could fix/troubleshoot this, please?
OS: Ubuntu 14.04 64-bit
Browser: Firefox
Java version: 9 (though the problem occurs with 8, too)
Thanks all!
I've been having trouble loading games lately. After clicking to open a match I tell Firefox to open the file using Java Webstart 9 (I upgraded from 8, when I first noticed the problem). After this the client generally stalls during loading, either after the Java splash logo disappears, or when loading icons. If I wait I either get a "client could not connect to the server error" or an error box saying the connection timed out. Secret League matches seem more susceptible to the issue, probably due to the greater number of icons that need to be downloaded. Sometimes it just works fine.
Does anyone know how I could fix/troubleshoot this, please?
OS: Ubuntu 14.04 64-bit
Browser: Firefox
Java version: 9 (though the problem occurs with 8, too)
Thanks all!
Comments
Posted by azzie on 2017-05-07 20:41:23
Also having this problem (also Firefox and tried Java update). Not a clue what the answer is, but you aren't alone!
Posted by The_Carthaginian on 2017-05-07 20:59:33
Good to know Azzie, thanks for posting!!
Posted by azzie on 2017-05-07 21:07:38
It usually works after a few attempts - does this confuse the issue?
Posted by Kryten on 2017-05-08 03:04:37
It's the sort of issue that reminds me of the "too much stuff in the download folder" thing from Chrome. Does it still happen if you wipe your browser cache?
Posted by Loew on 2017-05-08 12:17:38
there was a remark in some chat lately that there is a limit to icon files... but not sure if it was regarding to max number of icons on a team or max number of icons in the client cache. Sadly I don't remember where the chat was, maybe it was Garion and co talking about SL icons in discord.
just leaving this as a hint here, maybe someone knows more about this.
just leaving this as a hint here, maybe someone knows more about this.
Posted by The_Carthaginian on 2017-05-08 19:57:52
Hi Kryten, I tried clearing my cache and it had no effect - thanks for the suggestion.
Posted by paradocks on 2017-05-10 00:41:10
Also had this problem with a secret league match, it got to downloading icon 14/20 then every time the client would disappear
Posted by paradocks on 2017-05-10 00:51:17
I guess I should've mentioned I was speccing the same game before the server went down for the update, then after the update I couldn't spec the same game after 5 or so attempts, but could still spec all other games fine
Posted by paradocks on 2017-05-10 00:53:55
Getting the same thing trying to spec another secret league game now, it needs to get 15 icons but the client just disappears when it gets to 14 or 15
Posted by The_Carthaginian on 2017-05-13 10:22:38
Things are working much better now. I'm not sure whether it's because something updated in the background, or if clearing the cache took a little time to take effect, but I didn't try anything else, so if anyone else experiences this problem, that's something to try.