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Caimh



Joined: Dec 14, 2022

Post   Posted: Dec 18, 2022 - 00:11 Reply with quote Back to top

Newbie question: My opponent has disappeared at 0-0, turn 5 with me on the line and all his players prone. What exactly do I do here? he's not logged out of the game.
awambawamb



Joined: Feb 17, 2008

Post   Posted: Dec 18, 2022 - 00:14 Reply with quote Back to top

wait 15 minutes at least, then take a screenshot of the client and upload it in your gallery. then you can copy the uploaded url image to admins through Help -> Support
they will reach you both

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Caimh



Joined: Dec 14, 2022

Post   Posted: Dec 18, 2022 - 00:14 Reply with quote Back to top

Ace. Thanks.
Malmir



Joined: May 20, 2008

Post   Posted: Dec 18, 2022 - 00:14 Reply with quote Back to top

You should send a ticket (under 'help' then 'support') and explain the circumstances. Might be your oppo had a genuine real life prob, but either way they will sort it for you and award a concession should it turn out otherwise.

#helpingpeoplesince17/12/22
Caimh



Joined: Dec 14, 2022

Post   Posted: Dec 18, 2022 - 00:21 Reply with quote Back to top

Cool. Possibly. I mean, I'm on the line. Last thing he said was complaining that I was lucky - but yes, it could of course be a genuine problem. Smile
Joost



Joined: Mar 17, 2014

Post   Posted: Dec 18, 2022 - 09:46 Reply with quote Back to top

Luckily it doesn't happen often, but in the few instances where an opponent disappeared it has never been in s situation where they were winning Smile
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