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DankMagician



Joined: Jun 06, 2017

Post   Posted: May 03, 2022 - 17:20 Reply with quote Back to top

I understand you are not meant to have two accounts.
I did not realise this and I should have.
When I came back to Fumbbl for 2020 I made an account with my student email that I can no longer access.

I foolishly did not record the password, or have lost where I put it.

I ideally would like to play on that account, called KingCrow.

I would happily then have this account deleted, I do not want to go against the site rules.

Is there anyway for me to have the account migrated to a different email address, or a password reset sent to this email address?

Sorry if this is not the correct place for such a question.
Rbthma



Joined: Jan 14, 2009

Post   Posted: May 03, 2022 - 17:24 Reply with quote Back to top

If the password recovery option isn't working (try finding it when logging in as KingCrow?) then join discord and go to the #help channel to get an admin's attention (@FUMBBL_Admin) is probably the quickest way.

https://fumbbl.com/help:IRCHelp
DankMagician



Joined: Jun 06, 2017

Post   Posted: May 03, 2022 - 17:28 Reply with quote Back to top

Okay thank you I will try the discord. The difficulty is I cannot do a password reset, as the email is sent to my student email address, which I no longer have access to.
I should have sorted it but I kind of had higher priorities at the time.
Thank you!
mcleanross



Joined: Aug 22, 2022

Post   Posted: Aug 22, 2022 - 08:41 Reply with quote Back to top

Thanks for the info you've shared here, I'm also having a similar problem. I've posted a lot of searching but still haven't found a reasonable explanation.
HimalayaP1C7



Joined: Feb 03, 2021

Post   Posted: Aug 22, 2022 - 09:58 Reply with quote Back to top

Head to Discord #help channel and get in touch with “@FUMBBL Staff” or submit a support ticket via the site under Help > Support > Account problems
Kryten



Joined: Sep 02, 2003

Post   Posted: Aug 23, 2022 - 01:03
FUMBBL Staff
Reply with quote Back to top

Either submit a ticket with the Account name, old email address you used to have, and new email you have now, or contact me in the Discord - I can fix it for you.
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