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cusi



Joined: Aug 02, 2003

Post 4 Posted: Jan 29, 2004 - 01:29 Reply with quote Back to top

Support Tickets http://fumbbl.com/FUMBBL.php?page=support

In your support tickets:

1)Please provide relevant and detailed information when filling out a support ticket. The less relevant the information given is the less usefull it is, the less detailed the more we have to check back with you. Both increases workload for us, and make you wait longer until the case is resolved.

2)if it is a game that needs to be validated, the score, the cas and the teams involved please.

3) if it was someone who disconnected, who it was, their team, your team, and how long it has been, if you play on with your team report that and if they returned and finished the game please notify us.

4) others will come if i think of it

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Valorion



Joined: Dec 05, 2003

Post   Posted: Jun 09, 2005 - 23:51 Reply with quote Back to top

Got this msg then I tried to log in (Account login Valorion) :
Your account has been disabled because the administrators need you to get in touch with them.
The following reason has been supplied: Too many games against the same opponents

Have not been playing for some time tho and wanted to get back to a nice game.
Posted it in #FumbblAdmin and also made a post here if no reply on chat.
chappy24



Joined: Sep 02, 2005

Post   Posted: Sep 14, 2005 - 15:09 Reply with quote Back to top

Can some one help me please Iam trying to fill in a support ticket because someone dropped their game against me when I was winning and about to score another Very Happy . Can you tell me how to fill it out and what does URL mean. Please help as I can't play with my only ranked team until this is sorted. Chappy24
DonTomaso



Joined: Feb 20, 2005

Post   Posted: Sep 14, 2005 - 16:15 Reply with quote Back to top

In the menu you'll find 'Support'. Press it. Choose the right topic. Fill out the form. Click 'Submit'. Violá!

This takes time... Start another team...

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DrDiscoStu



Joined: Feb 20, 2006

Post   Posted: Mar 26, 2017 - 12:55 Reply with quote Back to top

Is there any way to cancel or amend a ticket?

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Khor_Varik



Joined: Jul 13, 2005

Post   Posted: Mar 26, 2017 - 13:20 Reply with quote Back to top

Submit another ticket Smile
DrDiscoStu



Joined: Feb 20, 2006

Post   Posted: Mar 26, 2017 - 13:41 Reply with quote Back to top

Yeah i didn't want to as i thought it would be confusing for admins... Did anyway... Made a mistake and had to submit a third! So embarrassed!

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