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ADthedude



Joined: Dec 20, 2007

Post   Posted: Jul 15, 2017 - 16:38 Reply with quote Back to top

Hello everyone - I was a keen FUMBBL player 10 years ago, and am just returning now.

I was delighted to discover that all my old teams still existed and then dismayed when a miss-click accidentally led to my consigning my old favourite team to the LRB4 league instead of Ranked, as I'd intended.

Is there any way to fix this? I know it's my own fault, but it was a genuine accident and I miss playing as my favourite little guys!

This is my team: https://fumbbl.com/p/team?team_id=417224

Any help or advice appreciated!
Rbthma



Joined: Jan 14, 2009

Post   Posted: Jul 15, 2017 - 17:25 Reply with quote Back to top

you will probably have to contact an admin by submitting a ticket. May take a bit depending on who's around, etc.

also, IRC isn't used and a lot of coaches have moved to discord - you can sometimes find an admin there if it's a bit more urgent.

Official FUMBBL discord Server
ADthedude



Joined: Dec 20, 2007

Post   Posted: Jul 15, 2017 - 21:32 Reply with quote Back to top

Thank you so much - that's fantastic
MattDakka



Joined: Oct 09, 2007

Post   Posted: Jul 15, 2017 - 21:37 Reply with quote Back to top

Welcome back, fellow coach! \o/
ADthedude



Joined: Dec 20, 2007

Post   Posted: Jul 16, 2017 - 00:05 Reply with quote Back to top

Thank you! It's a pleasure to be back.
lethalkid



Joined: Jan 16, 2016

Post   Posted: Jul 16, 2017 - 06:50 Reply with quote Back to top

Looking forward to seeing you on the pitch
ADthedude



Joined: Dec 20, 2007

Post   Posted: Jul 16, 2017 - 16:54 Reply with quote Back to top

lethalkid wrote:
Looking forward to seeing you on the pitch


Thank you - and likewise!
tommysteele



Joined: Oct 04, 2006

Post   Posted: Jul 16, 2017 - 17:19 Reply with quote Back to top

Welcome back old chap!
ADthedude



Joined: Dec 20, 2007

Post   Posted: Jul 17, 2017 - 16:59 Reply with quote Back to top

Thank you!
harvestmouse



Joined: May 13, 2007

Post   Posted: Jul 22, 2017 - 09:43 Reply with quote Back to top

I am pretty sure you cannot. Admins for sure will not be able to do anything about it. The fact that lrb4 really didn't take off. It seems natural to not give this choice and/or move all lrb4 teams now to ranked/league. It's just become an unnecessary pit trap.
paradocks



Joined: Jun 14, 2004

Post   Posted: Jul 22, 2017 - 11:47 Reply with quote Back to top

I'd love to be able to get my "locked" teams back, like a goblin cheaters team I had in the old Unranked div that I can't transfer to the new League div, and an ogre team from Faction - the first ogres to ever make it to F1 Smile
DrDiscoStu



Joined: Feb 20, 2006

Post   Posted: Jul 22, 2017 - 15:18 Reply with quote Back to top

Maybe wait for the next donation drive? Wink

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ADthedude



Joined: Dec 20, 2007

Post   Posted: Aug 04, 2017 - 16:39 Reply with quote Back to top

Just out of curiosity, how long does it normally take to answer a support ticket?

I put one in about this issue on 15th June and still haven't had a response.

Is that normal, or should I be worried?
neubau



Joined: Nov 12, 2016

Post   Posted: Aug 04, 2017 - 16:44 Reply with quote Back to top

normally they are quicker. join us on the fumbbl discord server https://discord.gg/CMse836 and you can ask the admins directly!

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Loew



Joined: Feb 02, 2005

Post   Posted: Aug 04, 2017 - 17:18 Reply with quote Back to top

My guess would be that only Christer, the site owner, can move teams between divisions.

But of course there is always a better chance for an answer in chat.


oh, btw: I do not mean to imply that you should PM Christer, just that the ticket might hang in a special pipeline
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