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Posted by: Christer on Thursday, March 09, 2017 - 02:17
Those of you who have been using the bug reporting system in the past know how frustrating it has been to deal with it. While the page was created with good intentions, it turned out to become flooded with bug reports to a point where it was unmanageable.

To solve this, I've created a completely new bug reporting page. This is a completely new system, with a clean slate (ie, none of the old bug reports are there). The reason for this is that there were literally hundreds of bug reports and most of them were impossible to reproduce, didn't have enough information, or simply weren't bugs (feature requests and such).

The new system is much much simpler, both for those who submit reports, and those of us who need the information from them (e.g. Kalimar and me). The core changes are as follows:

Bugs can be tagged with a number of different tags. Currently, there are tags for Skills, Severity and Actions. Over time, I will add more tags in order to be able to keep bugs organized.

Anyone can add/remove tags from bug reports (if you abuse this, you'll lose the ability to interact with bug reports). This is done through the comment system.

Easier search
With the tag system, it's much easier to search for bugs. Simply use the tag search to find a subset of bugs that are relevant for the situation you are looking for.

Easier image uploads
As part of the comment system, you can very easily drag in an image to the comment. This will show up as a thumbnail. Note that images will, as always, have to be approved before they show up for other people on the site.

Every coach can vote up or down a bug report. This sum will be used to sort the bug reports showing on the page. The primary use for this is for me and Kalimar to get an idea of which bugs are important to look at.

No feature requests
While this isn't an actual feature, the idea with this new page is to keep it strictly for bugs. Feature requests go on the forums, and any bug reports that are feature requests will be closed.

I am very much hoping that this refresh will make things significantly easier for you all, and keep the bugs under control for me and Kalimar.

You'll find the new bug system in the same place as before:

Bug page

Happy bug hunting, and let me know if you find problems with this new system.

New bug reporting page | Login/Create an account | 9 Comments
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Re: New bug reporting page
by tussock on Mar 09, 2017 - 03:53

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I had a bit of a problem adding tags, maybe just counter-intuitive or different to the notes page tags. I think hitting space after a comma clears the list, but maybe they just kept vanishing on me. Firefox 45.2 ESR on Linux 64.

Also a link to a match report didn't format, so I guess it needed tags around it, but that wasn't hinted anywhere I saw.

Re: New bug reporting page
by Balle2000 on Mar 10, 2017 - 09:15

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This is great! Love it.

Suggestion: what if the bug report had a separate field for "Steps to recreate"? Making reports more intelligible for you guys, while also clarifying for users that bugs need instructions before they can be fixed.

Like Szieberth I also thought it would be nice to have the old bug list available. Mostly as a reference/learning tool when reporting new bugs.

Anyway, this looks really good.

Re: New bug reporting page
by Rawlf on Mar 10, 2017 - 11:48

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Great job, as always!

There seems to be a small confusing glitch in that an uploaded picture will keep being displayed in the upload box when you proceed to add another picture in another report. It can not be deleted by clicking the 'X' and it will not be in the new report either. So harmless, but confusing.

Also, it seems to be impossible to add pictures when editing a report. Can be done through a comment though, so I'm not sure if this is intentional.